Gemini Accident Repair Centre Wacol — Car Repair in Wacol

Reviews of Gemini Accident Repair Centre Wacol

• Emily

  Added 2016.06.21

  The only reason I am giving them one star is that that’s as low as I can go. They are a USELESS at best. Poor quality work. Took them 14 weeks to fix my car when there quote was 4 weeks. Had endless excuses and tried to get me to take the car when it was not probably done. Must say the RACQ was not much help as they were the one that insisted that the car go to Gemini. Had to deal with amateurs. Don’t know if there there staff is incompetent or they are taking the customer for a fool. Delivering poor quality work and quick fixes. Got greegy because they have the contract with RACQ. Stay away from them Gemini is the only advice I can give anyone.
• Devin

  Added 2016.04.18

  This comment comes from a tradesman of 25 years fixing work done a this shop. Poor poor poor. This place that calls themselves a repairer is an absolute joke. How they get an insurance company to send them work is beyond me and with a 2.4 out of 5 star rating wouldnt that be enough for an insurance company to look into the quality and the workmanship that goes on in this place.. I would recommend NOT taking your car here and with the choice of repairer policy l would ask your insurance company to send it somewhere else.
• Richard

  Added 2014.12.27

  Top quality work wouldn’t go anywhere else. Wouldn’t of known car was in a bingle. Great staff great. Kept me update through whole process.
• Hunter

  Added 2014.11.18

  Despite this, Richard managed the situation well, and was thorough in his processes to get the issue mended. Despite the huge inconvenience their updates were good. I also had airport parking booked under my registration which could no longer be cancelled, which they covered the cost of.
• Juan

  Added 2013.12.24

  I won't be taking my car there again. Panel work was completed to a satisfactory requirement but the back door window and rubber had overspray and stickiness all over it and there was a powdery dust all over the inside front door. They certainly don't falter when the charges are put through though. I was under the impression that if you're going to do a job for a customer, you do it properly!
• Alex

  Added 2013.11.20

  Referred by RACQ. The initial quote for the turn around time for the work was within a week which was great. Unfortunately upon picking up the car the damaged side had 3 different shades of pearl white. Gemini asked if they could keep the car for an extra day to rectify the issue. This extra day turned into a week as they could not get the colour correct. I've been hit twice before this occasion and getting the colour right was never an issue. Not sure how the initial shades of colour were not noticed.